Xerox Corporation (US)



Xerox
effectively invented the photocopier, and for a while the company's name was
synonymous with its creation in a similar way to Hoover or Biro. But during
the late 1990s rival technology companies including Hewlett
Packard and Canon
discovered newer and cheaper methods for document imaging, substantially
undercutting Xerox's position in the overall market. The group's biggest
mistake, arguably, was to relinquish the results of its pioneering research
into personal computing systems in the 1970s to other companies, notably Apple. Xerox has fought back
by relinquishing the low-end small office/home office market to focus on the
middle-ground of enterprise office machines, and especially high-end
mass-production imaging systems. It has also successfully followed IBM's
lead into IT consulting to establish a substantial outsourcing and
technology services division alongside its core manufacturing operations. Click here to access the Adbrands profile (subscribers only); or
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