Asda advertising & marketing profile

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Supermarket chain Asda was transformed during the 1990s from one of the UK's drabbest retailers into a real powerhouse, nibbling at the heels of top dogs Tesco and Sainsbury. That process was capped by its acquisition in 1999 by US goliath Walmart. It is now that group's biggest international subsidiary, and the UK's third largest supermarket business. It overtook the then-ailing Sainsbury in 2003, and retained that lead for more than a decade, successfully widening its offering with enormously successful clothing brand George. However, top-ranked retailer Tesco remained beyond Asda's reach, though the acquisition of smaller rival Netto in 2010 helped to close the gap a little. The brutal competition on prices against discounters Aldi and Lidl took its toll on Asda more even than on its competitors in 2015, and towards the end of the year it finally surrendered the #2 position back to a resurgent Sainsbury. Asda spent the next few years trying unsuccessfully to regain the #2 position from Sainsbury's, before finally accepting a deal in 2018 to be acquired by the rival chain. After a full year of review, the merger was blocked by competition regulators in April 2019.

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Adbrands Daily Update 7th Jan 2020: American marketer Andy Murray, parachuted in by Walmart to take charge of Asda's marketing after it was displaced as the UK's #2 supermarket by Sainsbury's, is to return stateside. His mission remains unaccomplished: Asda still sits in 3rd place. Murray's successor as chief customer officer is Anna-Maree Shaw. It's one of several changes announced by CEO Roger Burnley in a complete overhaul of the UK management team. Asda also has a new COO in Anthony Hemmerdinger, as well as new CFO, supply chain officer and chief merchandising officer.

Adbrands Social Media 6th Aug 2019: "Playground Monster". Back to school already? They only just broke up! Here's proof that some of the best creative ideas come from kids, not just copywriters. For the its new Back To School clothing campaign for supermarket Asda's George label, AMV BBDO asked real kids to pick their favourite playground game, and then suggest their ideas for the perfect monster. Of course, it took copywriters to forge an ad out of what was probably a deluge of crazy ideas. The results are fantastic. Definitely the best playground monster we've seen this year.

Adbrands Daily Update 25th Apr 2019: As had looked increasingly likely over the past two months, the Competition & Markets Authority blocked the proposed merger of Sainsbury's and Asda, saying "We have concluded that there is no effective way of addressing our concerns, other than to block the merger." Both retailers accepted the decision with regret.

Adbrands Daily Update 8th Apr 2019: Two notable developments in the latest set of UK grocery market figures from Kantar. Aldi hit a new record in terms of its local share, reaching 8.0% for the first time. Meanwhile, Asda clawed back a narrow lead over Sainsbury for the first time since 2015. Kantar estimated 15.4% share for the Walmart-owned chain, against 15.3% for Sainsbury. Both are still awaiting a decision from competition regulators over their proposed merger that could put them neck and neck with Tesco as local leader, even after disposals of overlapping stores.

Adbrands Daily Update 20th Feb 2019: The UK's Competition & Markets Authority, which has been investigating the proposed merger of Sainsbury's and Asda, expressed "extensive concerns" over the planned deal. It said the combination of the two businesses was likely to result in "higher prices, reduced quality and choice, and a poorer overall shopping experience across the UK". Any offer to divest large numbers of stores was unlikely, it said, to answer those concerns. Sainsbury's and Asda both expressed dismay at those findings, saying that the CMA's findings "fundamentally misunderstand how people shop". They have until mid-March to respond to the initial report, and a final decision will be handed down in April. However most analysts expect that the merger will be abandoned.

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Free for all users | see full profile for current activities: Associated Dairies was originally established in the late 1940s from the amalgamation of various regional British dairy farmers, and provided a direct outlet for their milk, butter and other farm products through various counter-service shops operating under the Craven and Farm Stores banners. In 1965, Associated Dairies was approached by Peter and Fred Asquith, who had acquired an old cinema in Castleford, West Yorkshire with the intention of substantially enlarging their family butchers' business. The result was the first self-service Asda supermarket, under the joint control of the Asquiths and Associated Dairies' Noel Stockdale. In keeping with both families' cost-conscious Yorkshire mindset, Asda set out from inception to offer the lowest possible prices. Several other outlets followed, including two huge refurbished warehouses acquired from American retailer GEM. But as other supermarkets moved upmarket during the 1970s and 1980s, Asda stores remained cheap, and also drab and charmless.

Meanwhile Associated Dairies diversified, buying Allied Carpets, and then furniture retailer MFI in 1985. The company changed its name to Asda-MFI, but the new business never really fitted in. Two years later, MFI managers bought that business out in what was then the biggest ever British MBO, and the dairy manufacturing business was spun off as Associated Fresh Foods (later becoming what is now Arla Foods), leaving Asda to stand alone. But the supermarket business was decidedly shaky. The group tried to widen its product offering - first step was an exclusive deal with George Davies to distribute his new George clothing line. Davies had himself been ousted from his clothing company Next when the chain, formerly the retail miracle store of the 1980s, fell on hard times. But the new line, introduced in 1990, got off to a slow start.

The purchase of 60 Gateway supermarket stores in 1989 left Asda with crippling debts of almost £1bn, and as the recession began to bite in 1991, Asda struggled on the brink of collapse. The appointment of Archie Norman as chief executive in 1991 changed all that. Formerly a finance director of rival retailer Kingfisher as well as partner at McKinsey, he introduced an unconventional sleeves-rolled-up management style, combined with extremely aggressive marketing tactics to back up the store's pledge of "low prices forever". With the support of commercial director Allan Leighton, Norman's hands-on approach to company procedures and to the quality of goods effectively reinvented the business. At the same time, the George clothing line finally began to find its market. In 1993, Asda sold Allied Carpets to Carpetland, and bought control of the George line two years later. Asda repeatedly went head-to-head with manufacturers and other retailers over a series of price-cutting exercises, which began in 1995 with vitamins, and were later extended to products as varied as painkillers, books, petrol, make-up and Levi's jeans. Sometimes, Asda got away with its price-cutting; at other times it was stopped by injunction.

These tactics annoyed manufacturers but worked with consumers. Sales and profits boomed and Asda had become the UK's #3 supermarket group by 1995. Unlike other chains which expanded their operations beyond the UK, Asda stayed at home and concentrated instead on building its range. Its George clothing competed directly with Marks & Spencer, and the Group gradually became the UK's fourth largest music retailer, as well as one of the biggest non-traditional book and news sellers.

In 1997, Norman moved from chief executive to chairman of Asda in order to allow time for a political career. He became Conservative MP for Tunbridge Wells in Kent, and was later appointed chief executive of the Conservative party. His right-hand man Allan Leighton took over as CEO, maintaining the group's aggressive expansion. The following year, Asda announced it would launch a chain of 60 fast-food restaurants inside existing stores, selling own-brand curries, fish and chips and pizzas. The group also announced an internet and cable TV-based home shopping service in the South East targeting areas not currently served by Asda stores, and also selling foods and entertainment products. Asda's financial results for 1999 demonstrated the group's continuing strength. Profits grew to £423m on sales up to £8.2bn. The company promised further development of the George clothing brand, which saw its own sales climb some 15% over the year.

Since the mid-1990s, the group had been repeatedly involved in talks to take over other retailers. During 1997, Asda looked at a bid for newsagent WH Smith and tried to buy Granada's chain of Welcome Break motorway service stations. But in April 1999, after merger talks that had rumbled on and off for more than a year, the supermarket chain agreed plans to join forces with Kingfisher to create what would have been the UK's largest retail group by value. But it was not to be. Days before that merger was due to be approved by Asda's board, the company received an even better offer. Talks with Walmart had already rumbled on and off for several years, reaching an apparent high point in October 1998 before stalling. The Kingfisher merger plan renewed the American company's interest. Just as the all-British deal seemed to have been finalised, Walmart made a cash offer to acquire Asda outright for £6.7bn, a significant premium over the £5.6bn all-share offer from Kingfisher.

It was an undeniably neat fit, especially since much of Asda's management style and keen pricing policy had already been inspired by the US giant. The arrival of Walmart in the UK sent shockwaves through the sector as rival retailers shuddered at the thought of the US company's phenomenal buying power being brought to bear in the UK. Post-deal, Asda wasted little time in putting the squeeze on its rivals, mounting a series of aggressive price cuts during the summer of 1999.

Towards the end of the year Archie Norman announced his resignation as chairman to concentrate on other interests. At the same time, the company unveiled plans for a line of non-food hypermarkets in the UK, selling goods ranging from books to tableware. Asda said it would use Walmart's massive buying power to attack four main segments: books, newsagents, kitchenware/homeware and home entertainment. Meanwhile the company announced plans to start selling its George clothing line through selected Walmart stores in the US.

In 2000, an Asda hypermarket near Bristol was refurbished to become the UK's first jointly branded Asda Walmart superstore. However at the end of the year, chief executive Allan Leighton announced his resignation to take on other projects. He was followed a few months later by George Davies, whose clothing lines had done much to build the store's UK presence, and a string of other senior executives. The company attempted to win back some ground by claiming it had overtaken Sainsbury's to become the UK's #2 supermarket; however these claims were based on packs sold rather than by revenues. Asda's sales growth began to slow during 2000 and 2001, but an even sharper decline at Sainsbury's allowed Asda to overtake its rival for the first time in summer 2003. All 134,000 employees were given a day off with full pay in celebration. See full profile for current activities

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