HP is one of the world's leading technology brands, the global #1 in printers, and joint leader in PCs with arch-rival Lenovo. Until recently it was also one of the leaders in IT services. However, the company behind the brand appeared to have lost its way in recent years as a result of management turmoil and unpredictable changes in the direction of the market. HP reinvented itself in 2002 in a merger with competitor Compaq. Although full integration of what were already two huge businesses seemed at first to have gone smoothly, the enlarged business remained over-dependent on its original printers business for profits. The board certainly thought so, forcing out high profile CEO Carly Fiorina in early 2005. New CEO Mark Hurd demonstrated a firm grasp on the business, knocking rival Dell off its perch as the global #1 in PCs in 2007, and closing the gap with IBM in IT services by buying consultancy EDS in 2008. Yet Hurd too was unceremoniously dismissed in 2010. So was his successor less than a year later, after announcing a proposal to withdraw from the PC market and then signing off on the catastrophic purchase of software developer Autonomy. A slightly different break-up plan was completed in 2015. PC and printer hardware now forms the core of a slimmed-down HP Inc. Services, servers and storage were spun off as separate company Hewlett Packard Enterprise. The computer hardware business remains tough, but HP appears to be holding its own. Overtaken by Lenovo in PCs in 2013, it has since regained lost ground, and the two companies are now neck-and-neck rivals for the global top spot with around 24% share each. Lenovo regained the #1 position for 2019 with a narrow lead. HP remains the undisputed leader in printers, not just personal printing but also other segments including 3D and industrial printing. It has around 40% of the global printers market, roughly double closest competitor Canon. (Ironically, though, HP also sources the key components for its laser printers from its main rival Canon). Dion Weisler became CEO following the demerger from what is now HPE, but stepped down in 2019 for family reasons and was succeeded by Enrique Lores. At the end of 2019, HP became the unwilling target of an unsolicited takeover offer from much smaller rival Xerox. So far it has resisted the predator's approach. Revenues for ye Oct 2019 were $58.8bn, with net earnings of $3.2bn. "Personal systems" (ie PCs) generated almost $38.7bn, with notebooks alone contributing $22.9bn. Printers generated $20.1bn, of which $12.9bn came from ink and other supplies rather than hardware.
Capsule checked 27th November 2019
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Adbrands Daily Update 14th Jan 2020: Lenovo regained its global lead for PCs sales over the full year in 2019 with a sudden growth spurt in the second half. IDC estimated full-year share of 24.3%, ahead of HP on 23.6% and Dell at 17.5%. Apple and Acer rounded out the top five. Those five companies combined accounted for 78% of the market. "This past year was a wild one in the PC world, which resulted in impressive market growth that ultimately ended seven consecutive years of market contraction," said IDC VP Ryan Reith. Total sales of almost 367m devices represented a year-on-year lift of 2.7%, the first full year of growth since 2011, buouyed up by a surge in upgrades following Microsoft's decision to stop supporting Windows 7. However, with that changeover completed, sales are expected to decline again in 2020.
Adbrands Daily Update 13th Nov 2019: "Print The Holidays". HP has really been on a hot streak over the past few weeks. Here's our third pick from HP in three weeks, this time featuring the handiwork of endlessly experimental director Michel Gondry, for agency Goodby Silverstein. He's back on HP's case again for the first time in more than a decade: back in 2007 he was also in front of the camera for them as one of the stars of the "The Computer is Personal Again" campaign alongside Serena Williams, Jay-Z, Pharrell and Apprentice producer Mark Burnett. This time, he's reimagined the 12 Days of Christmas for HP printers, in his own inimitable style, combining live action and hand-made stop motion.
Adbrands Daily Update 24th Oct 2019: "Achieve Gamefulness". It's rare enough that we feature a single HP ad campaign here, let alone two in the space of a week. However, this new series from Wieden & Kennedy Shanghai for the company's specialist Omen gamer PCs is spectacular in both concept and execution. And also, of course, inimitably Chinese in its sensibility. The underlying theme is interesting too: HP wants to argue that playing videogames helps people improve their mental focus, stamina and teamwork skills. "This job was an interesting mix of technical challenges," said Alex Mavor of director partnership The Sacred Egg. "It really had it all: a massive set build, heavy CGI, stunts... 60 lights choreographed to music and celebrity gamers." [Professional esports champs LoveZrr, Wink and AmazingJ make appearances]. "We always try to achieve an aesthetic that is unique to each project. This, in particular, was an amazing opportunity to create a brand universe with its own look, tone, characters and rules. Something that is entirely unique and ownable for Omen and which gamers want to be a part of."
Adbrands Daily Update 22nd Oct 2019: "Get Real". Goodby Silverstein rejoin the HP roster with this excellent new spot which lampoons the predominance of digital fakery in social media; that's a valid and worthwhile exercise. Yet we're not sure photographic prints and Post-it notes stuck on the family fridge are really any sort of answer to the current situation. It's like proposing VCRs as a solution to the barrage of choice available on streaming movie channels. Great ad nonetheless, but possibly advertising the wrong product.
Adbrands Daily Update 23rd Aug 2019: Dion Weisler will step down as CEO of HP in November for family health reasons, though he will remain with the company on an advisory basis until early 2020, when he plans to return to his native Australia. His successor is 30-year company veteran Enrique Lores, currently head of imaging, printing and solutions.
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