Procter and Gamble advertising and marketing profile

Procter and Gamble

Procter & Gamble : advertising & marketing profile

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Procter & Gamble is a giant in household products, for many years the world's biggest advertiser, and the company which defined many of the marketing strategies which we now take for granted. It was the first company to advertise nationally direct to US consumers (in 1880) and it literally created the concept of "soap opera" by sponsoring radio and television dramas targeting women. Other inventions included the first Fluoride-based toothpaste (Crest), the revolutionary synthetic detergent Tide, and the first mass-marketed disposable diaper (Pampers). Yet P&G found life in the last few years of the 20th century more difficult than it may have expected, with earnings below expectations and a series of management shake-ups as a result of under-performance. New CEO AG Lafley got the group back on track during 2002 with the purchases of Clairol and Wella and a renewed focus on core products. Following dynamic performance in 2003 and 2004, P&G demonstrated the strength of its recovery a year later with the acquisition of legendary personal care rival Gillette. The next few years delivered strong growth, and a push into prestige beauty. However Lafley's retirement in 2009 prefaced another slowdown in performance from which the group has yet to fully emerge. In 2013, in a surprise development, the board brought Lafley out of retirement in the hope that he could persuade lightning to strike twice. Two years later, that hadn't happened, and Lafley passed over control to rising star David Taylor, who oversaw the sale of a large collection of high-end beauty products (including several of Lafley's acquisitions) to Coty.

Selected Procter & Gamble advertising

See separate profiles for brand advertising

Worldwide

P&G Beauty P&G Health
P&G Baby, Feminine & Family Care P&G Grooming
P&G Fabric & Home Care  

Advertising

Who handles Procter & Gamble advertising? Click here for a listing of P&G advertising account assignments from Adbrands.net. Including unmeasured media, P&G declared advertising expenditure for fiscal 2017 of $7.12bn. In the US, Kantar (in Advertising Age) reported measured media expenditure in calendar 2016 of $2.49bn, out of an estimated total of $4.3bn. Biggest spending brands were Olay (measured spend $215m), Tide ($197m), Crest ($176m), Pampers ($143m), Febreze ($138m), Swiffer ($136m) and Gillette ($134m).

Competitors

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Contact

Procter & Gamble
1 Procter & Gamble Plaza
Cincinnati, Ohio 45202
United States
Tel: 1 513 983 1100

Recent stories from Adbrands Weekly Update:

Adbrands Weekly Update 2nd Aug 2018: There was still no sign of a magic bullet at Procter & Gamble, which reported lacklustre results for its final quarter to June and the full year. Despite numerous changes designed to boost performance, revenues increased just 1% on an organic basis for both 4Q and the year. Analysts had been expecting 2%. Profits margins also slumped dramatically in the final quarter to their lowest level in six years. Revenues of $66.8bn were up 3% on a reported basis, mainly as a result of currencies. A $600m negative impact from new US tax regs and the absence of the prior year's gains from discontinued operations caused net income to fall by 36% to $9.75bn. There was at least some good news from P&G Beauty, which had been one of the group's more troubled divisions, as a result of strong performance by Olay and SK-II. Net sales for the division rose 9% for the year, and 10% for 4Q, the best performance for several years. However male grooming - ie Gillette - was down 1% as a result of intense competition on pricing, and so was Baby Family & Feminine Care. P&G now plans to take advantage of the strong US economy to push through price increases of 4%-5% on Pampers, Charmin, Bounty and other brands in those segments in a bid to turn around that decline. The company said that it is continuing to increase advertising expenditure, but is handling more of its media inhouse and plans to squeeze additional savings from its agencies. The group has already slashed agency and production costs by $1bn since 2014, and aims to cut a further $200m by 2020. "We see more savings potential in these areas," said CEO David Taylor.

Adbrands Weekly Update 24th Jun 2018: Cannes Lions 2018: And so Cannes Lions 2018 draws to a close. Procter & Gamble totally cleaned up in the Film category, winning an extraordinary five separate Grand Prix, though four of them were all for the same campaign. No surprise about which campaign that was. Yes, 'It's A Tide Ad' from the Super Bowl won a separate Grand Prix in Film for each of its four separate mid-game installments. Of course the official winners were P&G and prodco Rattling Stick, who jointly submitted the entries because creative agency Saatchi & Saatchi New York was barred from entering because of the Publicis Groupe awards ban. And just to cap off P&G's achievement, a fifth top prize was awarded in Film to BBDO New York's admirable diversity-themed 'The Talk' ad, part of P&G's social responsibility program. Both campaigns have been featured here in the past as Ads of the Week. 

Adbrands Weekly Update 12th Apr 2018: Not for the first time, Procter & Gamble is changing the nature of traditional marketing. Its CMO Marc Pritchard - who has in recent months been arguably the industry's most vocal evangelist for new marketing models - announced the launch of a new unit that will combine personnel from three of the agency groups P&G works with to represent its laundry portfolio in North America. The as yet unnamed agency - working title People First - will combine staff from Publicis-owned Saatchi & Saatchi, WPP's Grey and Omnicom's Hearts & Science and Marina Maher Communications. Saatchi New York's CEO Andrea Vasquez will lead the new business in addition to her existing role, and the new entity will be based out of P&G's New York office, with additional representation at its Cincinnati HQ. This unprecedented strategy was tested successfully with P&G's widely acclaimed Tide campaign for this year's Super Bowl, overseen by a similar cross-industry team. It will now take charge of creative, digital, media and PR for Tide, Gain, Lenor and other brands with combined spend of over $500m. Someone somewhere must have started taking bets on whether or not this experiment will work. No one has tried blending personnel from three rival groups before. The last client to try anything similar was GM. Its Commonwealth agency for Chevrolet started life in 2012 as a partnership between Interpublic's McCann and Omnicom's Goodby Silverstein. That lasted a year before McCann took full control of the project. Separately, P&G has asked Hearts & Science to repitch media for its haircare portfolio, just two years after winning the business, in a closed content with roster rival Carat.

Adbrands Weekly Update 2nd Nov 2017: Ads of the Week: "Love Over Bias". Wieden & Kennedy works its customary magic in Procter & Gamble's superb opening salvo for sponsorship of the upcoming Winter Olympics. Once again, the ad focuses on the invaluable moral support offered to athletes by their moms, reprising the theme P&G has used since it launched this partnership in 2010. We'd argue that this ad may be the best yet in that series. W&K ticks all the necessary diversity boxes with subtlety and considerable emotional power. Indeed, if you can keep your eyes from watering by the end, then your heart is harder than ours here at Adbrands. 

Adbrands Weekly Update 25th Oct 2017: Procter & Gamble was the latest packaged goods group to report weak performance for the latest quarter, following in the footsteps of Nestle, Unilever and Reckitt Benckiser. Although profits improved by 5%, investors' attention was focused on the group's disappointing topline. A dismal 1% lift in organic sales ex currencies and M&A was generated entirely by emerging markets and China, where sales rose 8% year-on-year. The big worry was flat performance in the US. "We've been unable to put our finger on why this has been," said CFO Jon Moeller; a statement that did little to ease investors' concerns. "I've heard theories but nothing to explain the broad slowdown." One such theory is that Hispanic customers have cut back on purchases of staples because they fear the outcome of President Trump's moves on immigration policy. Another theory is that the cutbacks are prompted by a shift of discretionary spending towards tech products. Moeller disagreed with both: "The idea that, ‘I want a cellphone so I'm not going to wash my hair,’ doesn't make sense to me," he told investors.

More from Adbrands Weekly Update

Brands & Activities

Procter & Gamble defined the nature of packaged goods brand marketing in the second half of the century, and despite an alarming wobble during the crossover from the 20th to the 21st centuries, it was by 2004 once again setting the pace for other marketers to match. Between 2003 and 2010, CEO AG Lafley consistently delivered strong growth and accumulated an unbeatable line up of products, virtually all of which occupied the #1 or #2 position in their respective markets. No other company could (or can) boast as dynamic a line-up of brands, including 25 worth more than $1bn a year in sales. But with sales topping $80bn, and performance slowing in several areas, a serious question began to emerge regarding future development. It became hard to see just where P&G could go next before the sheer size of the company pushed it towards demerger. That dilemma coincided with a dramatic slowdown in performance under a new management team, leading to a complete overhaul of P&G's portfolio during 2015 and 2016.

Procter & Gamble is a giant in packaged consumer goods, the worldwide #1 in baby care, fabric care, feminine care and haircare, and a major force in virtually every other sector in which it operates. At its peak the company controlled around 300 brands in total, marketed across over 160 countries, but the portfolio is led by a collection of what were, in 2013, 25 billion-dollar brands. The biggest of these were: Pampers (gross sales of around $11.25bn in 2013, according to Euromonitor/Sanford Bernstein estimates), Tide (around $5bn), Ariel ($4bn), Pantene ($3.8bn) and Olay ($3.4bn). They are in turn supported by Always, Bounty, Charmin, Iams, Downy and Crest. Wella, Actonel and Head & Shoulders joined the Billion Dollar club in 2004; Dawn topped $1bn in sales in 2005. Gillette Mach 3 razors, Gillette Series grooming products, Duracell, Braun and Oral-B were added to top table in 2006. Gain was a new member in 2007, followed by Gillette Fusion during 2008, Ace in 2010 and Febreze in 2011. More recent additions to the billion-dollar-club are SK-II skincare and Vicks, both of which surpassed that level for the first time in 2012. In 2014, another 14 brands had sales between $500m and $1bn per annum, including Cover Girl, Herbal Essences, Swiffer and Tampax.

However that collection of trophies has been whittled down over the past couple of years by the disposal of non-core businesses. Iams and Duracell were divested in 2014 and 2015. The biggest change came with the decision to divest a large chunk of the beauty portfolio, culminating in the transfer of Wella, Cover Girl and others to Coty. By the end of 2016, the portfolio had been whittled down to around 65 brands in total.

Several other brands had already been sold by then. In the second half of the 20th century, P&G assembled a sizeable portfolio of food products, but this business was quickly overshadowed by more attractive market segments such as beauty or family care. The Snacks & Coffee division gained a largely unexpected new lease of life in the 1990s from the sudden popularity of Sunny Delight and Pringles, yet it remained an uncomfortable fit with P&G's other interests. Plans were announced in 2001 to spin these brands off into a joint venture with Coca-Cola, but these foundered as a result of objections from shareholders. That same year, Jif peanut butter and Crisco cooking oils were spun off into JM Smucker. After several months looking for a buyer, Sunny Delight and German juice brand Punica were sold to venture capital firm JW Childs in 2004. Folgers coffee, too, was transferred to Smucker during 2008, leaving Pringles as P&G's last remaining food product. A plan to transfer that business to snack company Diamond Foods collapsed in 2011, and the brand was eventually sold to Kellogg's. Petfoods division Iams was sold in two parts in 2014 and 2015 to Mars and Spectrum Brands.

Another major divestment was the Duracell battery business, which was transferred to Berkshire Hathaway in 2015. Warren Buffett agreed to take over the standalone business from P&G for a net value of around $2.9bn. The deal was structured as a slightly unconventional but highly tax-efficient asset swap. Berkshire surrendered its existing shareholding in P&G, then worth $4.7bn, back to the company, which in return injected $1.8bn in cash into the Duracell Company as a parting dowry. As a result, both companies avoid a sizeable tax penalty that would have been generated by a straight sale of assets.

Procter & Gamble's corporate structure has undergone a series of changes since the late 1990s. In 1998, the group abandoned its arrangement as a collection of separate geographic businesses in favour of global divisions specialising in specific sectors. This greatly accelerated the worldwide roll-out of key products with what was ultimately considerable financial gain. Since then, these divisions have been steadily consolidated, from seven to five to four to three global business units (GBUs) by July 2007, and then to just two in February 2011, when P&G Health & Well Being was split and absorbed into its two partner groups, P&G Beauty & Grooming and P&G Household Care. In another group reshuffle in June 2013, P&G was reordered once more into four divisions: Beauty; Fabric & Home Care; Health & Grooming; and Baby, Feminine & Family Care. A separate GBU provides worldwide marketing, market development and other corporate functions.

Long renowned for its marketing prowess, P&G also has a cast-iron reputation for exceptional strength in research and development, not just of new products, but also component ingredients and packaging design. The group still comes up with more new ideas than even it can develop commercially. As a result, since 2000, it has greatly increased its willingness to form mutually beneficial "innovation partnerships" with other companies. In one such arrangement P&G licenses technology it developed for plastic wrappings to smaller company Clorox for use in products sold under the latter's Glad brand. In 2008 it agreed to lend a wide range of other packaging technologies, including non-splatter nozzles for plastic bottles, to food company ConAgra.

Recently, the group has established a major presence in sports sponsorship. It signed up as an official sponsor of the US national team in the 2010 Winter Olympics, promoting several individual products, mostly family-oriented brands, in a wide-ranging and imaginative campaign. The apparent success of that campaign led to the group signing up in summer 2010 as top-line sponsor of the main Summer games. Commencing with the 2012 London Olympics, that ten-year deal covers three summer and two winter Olympics. In addition, P&G became the first corporate sponsor with rights to promote multiple different brands under its IOC partnership agreement. Its 2012 "Thank You Mom" campaign, celebrating the support given to athletes by their mothers, was widely regarded as one of the year's standout campaigns, and won a Creative Emmy as the Best TV Commercial of the Year.

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